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Terms and Conditions

digiHero is a service dedicated to facilitating the establishment of digital businesses. We firmly believe that digital entrepreneurship fosters the dissemination of accurate information, fosters innovation, and fosters new connections between individuals. 

However, to maintain these values, it is imperative to prevent abuses that undermine our ability to provide this service and the ease of initiating a digital business. Therefore, we have established certain boundaries regarding the type of business and activities permitted. These boundaries are designed to comply with legal requirements and enhance the overall quality of our service.

For the purposes of these Terms of Use, the terms ‘you’ and ‘your’ refer to any natural or legal person who has agreed to initiate a digital business through the digiHero Essential Service Pack. The term ‘user’ collectively refers to a digital business owner and any visitor on the Platform, while the terms ‘we,’ ‘us,’ and ‘our’ refer to www.digiHero.org.

We rely on our community to report any incidents inconsistent with our guidelines. Should you encounter a post that you believe violates our Guidelines, please report it to the Community Chief.

Service Description

The digiHero Essential Service Pack includes the purchase of a domain name of the user’s choice (subject to availability and not premium) for one year, installation of a customizable template site on the chosen domain, 1 year of free server support, onboarding training sessions, and access to the private digiHero community.

Renewal of the same service is possible by paying a renewal fee of 9000 INR per year before the end of the 11th Month of Domain Purchase. Renewal includes free domain renewal and free server services for the next one year.

Service Guidelines

Any individual initiating a digital business with us must adhere to the following terms and conditions:

  • Only those who purchase the digiHero Essential Service Pack through our Partnered Institutions and via Electronic payment will be considered our users.
  • The digital business you start must comply with all legal requirements within your jurisdiction of operation. digiHero will not be liable for any legal action faced by your digital business.
  • digiHero solely provides services as outlined and does not claim ownership of your business. We reserve the right to showcase your business as a case study if required for our users.
  • Users reserve the right to migrate their Website and domain to their servers at any time by paying a migration fee of INR 5000. Our staff will assist with the migration process.
  • We do not guarantee success or income from your digital business. We do not offer partnerships or investment deals to grow your business.
  • Any digital business initiated by purchasing the digiHero Service essential Pack must adhere to our Server Guidelines, Content guidelines, Community guidelines, and Termination guidelines.

Server Guidelines

Free hosting server is provided for one year from the date of domain purchase, with certain usage limitations applicable to our flagship Product, the digiHero Essential Service Pack. Here are the server limitations:

  • No additional charges apply if your website traffic is below 1000 pageviews per day or 25000 pageviews per month.
  • For any additional pageviews beyond these limits, a maximum fee of $0.15 per additional 1000 pageviews will be charged. Server costs vary based on total pageviews, community engagement, business social value, and bandwidth consumption.
  • There are no storage constraints, but we recommend keeping websites lightweight for faster loading times. If your website exceeds our capacity significantly, we reserve the right to terminate your plan and transfer data and domain through our termination process.
  • We are not responsible for any hacking or data loss on your website resulting from WordPress plugins, themes, or other factors. Our servers adhere to standard security protocols, and we maintain hourly backups of our data.
  • If you plan to host numerous videos on your site, we suggest uploading them to platforms like YouTube or other CDN networks such as Vimeo. Videos can slow down your website, and using a CDN is the optimal way to host them. Please note that we do not provide CDN services.

Content Guidelines

digiHero upholds the value of freedom of speech, and our content guidelines are instrumental in maintaining the openness of the web as a welcoming environment. Please note that while enforcing the policies outlined below, we may exercise discretion based on factors such as artistic, educational, documentary, or scientific considerations, or if there are other substantial benefits to the public from refraining from taking action on certain content.

Adult Content

We strictly prohibit businesses that offer adult content, including images or videos containing nudity or sexual activity. In the event that your website is reported for such activity, we will promptly terminate your plan and transfer domain and data ownership to you. This guideline also extends to:

  1. Avoid using digiHero as a platform for profiting from adult content. For instance, refrain from creating blogs containing advertisements for or links to commercial pornographic websites.
  2. Do not share or distribute private nude, sexually explicit, or non-explicit intimate images or videos. If you come across such content, please report it to us immediately.
  3. We do not allow content, including images, text, or videos, that depicts or promotes any of rape, incest, bestiality, or necrophilia.
  4. Avoid utilizing digiHero as a platform to generate revenue from adult content. For instance, refrain from creating blogs that feature advertisements or links to commercial pornographic websites.
  5. Refrain from posting or distributing personal nude, sexually explicit, or non-explicit intimate images or videos without proper authorization. If someone shares such content without consent, please report it to us immediately.
  6. Content, including images, videos, or text, depicting or promoting rape, incest, bestiality, or necrophilia is strictly prohibited.

Child Sexual Abuse and Exploitation

Do not engage in the creation, uploading, or dissemination of content that exploits or harms children in any way, including child sexual abuse materials. If you come across such content, please Report to us. 

Additionally, if you encounter similar content elsewhere on the internet, we urge you to contact the appropriate authorities in your country directly.

Furthermore, digiHero strictly prohibits the use of our products to endanger children, which encompasses predatory behavior such as:

  • Child grooming, which involves befriending a child online to facilitate sexual contact or exchange of sexual imagery.
  • Sextortion, which entails threatening or blackmailing a child using real or alleged access to their intimate images.
  • Sexualization of minors, including imagery that promotes or encourages the sexual abuse of children or portrays them in a manner conducive to exploitation.
  • Trafficking of children, such as advertising or soliciting a child for commercial sexual exploitation.

We will promptly terminate the services of websites engaging in such activities and take necessary actions, including reporting to authorities like the National Center for Missing & Exploited Children, restricting access to product features, and disabling accounts. If you suspect a child is in danger of or has been subjected to abuse, exploitation, or trafficking, please contact the police immediately.

Dangerous and Illegal Activities

Refrain from using our services to partake in illegal activities or promote actions, goods, services, or information that cause severe and immediate harm to individuals or animals. While we permit the dissemination of general information for educational, documentary, scientific, or artistic purposes about such content, we draw the line when it directly contributes to harm or encourages illegal behavior. We will take appropriate measures if notified of unlawful activities, including reporting to relevant authorities.

Harassment, Bullying, and Threats

Avoid harassing, bullying, or threatening others. Our service should not be used to instigate or participate in such activities. This includes singling out individuals for malicious abuse, threatening serious harm, engaging in unwanted sexualization, exposing private information that could lead to threats, disparaging or belittling victims, inciting others to engage in such behavior, or any other form of harassment. Please be aware that online harassment is illegal in many jurisdictions and can have severe consequences. We may take necessary action upon receiving reports of threats or other dangerous situations, which could include reporting the matter to relevant authorities.

Hate Speech

Avoid engaging in hate speech, which includes content that promotes or condones violence against individuals or groups based on their ethnicity, race, religion, disability, age, nationality, sexual orientation, veteran status, gender, gender identity, or any other characteristic associated with systemic discrimination or marginalisation.

Impersonation and Misrepresentation of Identity

Do not impersonate individuals or organizations, or misrepresent yourself. This includes falsely representing any person or organization you do not represent, or providing misleading information about identity, qualifications, ownership, purpose, products, services, or business. Additionally, avoid content or accounts that misrepresent or conceal ownership or primary purpose, such as concealing your country of origin when directing content about politics or social issues to users in a different country. Parody, satire, and the use of pseudonyms or pen names are allowed, provided they do not mislead the audience about your true identity.

Malware and Similar Malicious Content

Do not transmit malware or any content that harms or interferes with the operation of networks, servers, end-user devices, or other infrastructure. This includes hosting, embedding, or transmitting malware, viruses, destructive code, or other harmful or unwanted software. Additionally, avoid content that transmits viruses, causes pop-ups, attempts to install software without user consent, or impacts users with malicious code.

Misleading Content

Avoid distributing content that deceives, misleads, or confuses users. This encompasses misleading content related to civic and democratic processes, harmful conspiracy theories, harmful health practices, and manipulated media. While misleading content may be permitted in an educational, documentary, scientific, or artistic context, please ensure that sufficient information is provided to help users understand the context. In some cases, no amount of context will justify allowing such content to remain on our platforms.

Guidelines for Handling Sensitive Information and Content

Personal and Confidential Information

  • Protect Personal Data: Do not store or share other people’s personal or confidential information without proper authorization. This includes sensitive data such as Aadhar card numbers, bank account details, credit card numbers, images of signatures, and personal health records.
  • Exceptions: In cases where such information is already publicly available on the internet or in public records (e.g., national ID numbers on government websites), we generally do not take enforcement actions.

Phishing

Prohibited Activities: Do not use this platform for phishing purposes. This includes soliciting or collecting sensitive information such as passwords, financial details, and social security numbers.

Regulated Goods and Services

Restricted Sales: Do not sell or facilitate the sale of regulated goods and services, including alcohol, gambling, pharmaceuticals, unapproved supplements, tobacco, fireworks, weapons, or health/medical devices.

Violent Organisations and Movements

  • Ban on Violent Groups: Violent non-state organizations and movements are not allowed to use this platform for any purpose. Do not distribute content that supports or promotes the activities of these groups, such as recruitment, coordination of activities, sharing harmful materials, promoting their ideologies, inciting violence, or celebrating attacks.
  • Content Exceptions: Content related to violent organizations may be allowed for educational, documentary, scientific, or artistic purposes, provided there is sufficient context to help users understand its purpose.

Violence and Gore

  • Prohibited Content: Do not store or share violent or gory content involving real people or animals intended to shock, sensationalize, or gratuitously display violence. This includes extremely graphic material, such as dismemberment or close-up images of mutilated bodies, and content with significant amounts of blood.
  • Contextual Allowance: Such content may be allowed for educational, documentary, scientific, or artistic purposes, provided it includes enough context for understanding. In some cases, content may be too violent or shocking to remain on our platform, regardless of context.
  • No Encouragement of Violence: Do not encourage others to commit specific acts of violence.

Copyright

Infringement Response: We respond to clear notices of alleged copyright infringement. Do not provide links to sites where unauthorized downloads of others’ content can be obtained.

These guidelines are kept in place to create a safe and respectful environment for all users.

Termination of Service

digiHero is entitled to terminate its delivery of service, anytime without prior notification. However when we decide to terminate your service, we notify you through email. We hand over your domain and data to you as per our migration charges.

Termination of service could be mainly because of your business not following our guidelines be it content, Server or Community guidelines or any other guidelines mentioned above.